About Surva.ai and Social Intents
Surva.ai is a product by Social Intents, built to help SaaS and subscription businesses grow through smarter customer feedback. From AI-powered surveys and testimonial collection to churn reduction tools, we turn customer insights into meaningful action.
At Social Intents, we’ve been helping businesses engage with their users since 2015 — creating tools that connect teams with customers directly inside Microsoft Teams, Slack, Google Chat, and beyond.
Surva.ai is the next evolution of that mission: helping businesses listen better, learn faster, and grow smarter.
A great story always starts with a great team
At Social Intents and Surva.ai, we believe that the best products are built by passionate teams who truly understand their customers. Social Intents helps businesses connect with their website visitors through powerful live chat and AI chatbots across platforms like Microsoft Teams, Slack, and WhatsApp.
Surva.ai expands on that vision—empowering SaaS companies with smart, flexible survey tools to capture feedback, reduce churn, and grow with confidence.
Our mission is to help you grow your business
We’re on a mission to help businesses build deeper, more meaningful relationships with their customers—through real-time conversations, AI-driven insights, and actionable feedback. Whether it’s support, engagement, or retention, we create tools that turn everyday interactions into opportunities to listen, learn, and grow.
The values that drive everything we do
Innovation
We push boundaries to build modern, intuitive tools that solve real problems for our customers—always learning, iterating, and improving.
Accountability
We own our outcomes. From product performance to customer support, we take responsibility and follow through on every promise.
Commitment
We’re dedicated to our customers, our mission, and the long-term success of the businesses we serve.
Team work
We believe the best ideas come from collaboration. We support each other, challenge each other, and grow together.
Transparency
We communicate openly—with our team, our customers, and our partners—because trust starts with honesty.
Security
We protect our customers’ data as if it were our own. Security is built into everything we do, from infrastructure to code.
A Distributed Team, United by Purpose
While we don’t have physical office spaces, our fully remote team spans time zones and works from wherever they do their best thinking.
