Connect Stripe to Surva.ai to power intelligent churn flows, apply discounts, pause or cancel subscriptions, and drive retention through personalized customer feedback.
With Surva.ai’s Stripe integration, you can personalize your churn surveys with smart offers like discounts or downgrades and take action directly through Stripe. Gain insight into why customers leave, and recover them in real time.
Stripe is a leading payment infrastructure for online businesses. With seamless integration into Surva.ai, it allows you to embed billing-aware churn flows and automate actions that help retain customers. From intelligent discount offers to personalized cancellation experiences, Stripe and Surva.ai work together to give SaaS companies an edge in customer retention.
Connecting Stripe to Surva.ai is easy. From your Surva.ai dashboard, go to Settings → Integrations → Stripe. Click Connect with Stripe and follow the OAuth flow to grant access. Once connected, Surva.ai will sync your plans, subscriptions, and coupon options to power churn logic.
If you run into any trouble during setup, visit our Help Center or reach out to support@surva.ai. We also offer guidance on setting up coupon campaigns, defining churn rules, and validating your integration.