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Find answers and learn how to get the most out of Surva.ai
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Setting Up Your Account
Learn how to set up your Surva.ai account, add your brand, track keywords, and start monitoring AI visibility.
What is AI Visibility?
AI Visibility measures how often your brand appears in AI-generated answers across ChatGPT, Perplexity, Claude, Gemini, and Google AI Overviews.
How AI Tracking Works
Learn how Surva.ai tracks your brand mentions across ChatGPT, Perplexity, Google AI Overviews, and other AI platforms.
Requesting Reviews on G2, Capterra & Google
Learn how to systematically collect reviews on G2, Capterra, Google, and other platforms.
Embedding Testimonials on Your Website
Learn how to embed customer testimonials on your website using Wall of Love and other display formats.
Managing Your Subscription
Learn how to manage your subscription, change plans, update payment methods, and view invoices.
Metrics
What is AI Visibility?
AI Visibility measures how often your brand appears in AI-generated answers across ChatGPT, Perplexity, Claude, Gemini, and Google AI Overviews.
What is Share of Voice?
Share of Voice shows what percentage of all brand mentions across AI responses belong to your brand versus your tracked competitors.
What is the Trend Score?
The Trend Score is a 0-100 signal showing how fast search interest in a keyword is growing. Higher scores mean faster momentum.
What is the Opportunity Score?
The Opportunity Score is a composite signal that ranks keywords by their untapped potential - combining trend momentum, ad competition, AI visibility gaps, and organic coverage.