Alerts and Notifications

Learn how to set up and manage alerts in Surva.io to stay informed about important changes.

Stay Informed Automatically

Surva.ai's alert system notifies you when important changes happen - AI visibility shifts, new competitor ads, ranking changes, and more. Never miss a critical competitive move.

Types of Alerts

Surva.ai generates alerts for:

  • AI Visibility Changes - When your brand gains or loses AI mentions
  • New Competitor Ads - When competitors launch new ads
  • Prompt Surges - When tracked prompts spike in interest
  • Ranking Changes - Major organic ranking movements
  • Landing Page Changes - When competitors update pages
  • New Citations - When you earn new AI citations

Accessing Alerts

View your alerts in several places:

  • Opportunities page - Alerts integrated with insights
  • Dashboard - Recent alerts in the activity feed
  • Email digest - Daily summary in your inbox

Alert Center

The Alerts section shows:

  • All alerts sorted by recency
  • Filter by alert type
  • Mark as read/unread
  • Click to view related data

Daily Digest Email

Every morning, you receive an email digest containing:

  • Summary of alerts from the past 24 hours
  • Key metrics snapshot
  • Notable competitor activity
  • Links to view details in Surva.ai

The digest is sent at 7 AM in your timezone.

Alert Settings

Customize your alerts in Settings > Alerts:

  • Enable/disable specific alert types
  • Email frequency - Daily digest, instant, or off
  • Threshold settings - Minimum change to trigger alert

Alert Priority

Alerts are categorized by importance:

  • High - Significant changes requiring attention
  • Medium - Notable changes worth reviewing
  • Low - Minor changes for awareness

Acting on Alerts

When you receive an alert:

  1. Click the alert to view details
  2. Assess impact - Is this significant?
  3. Take action if needed (create content, adjust ads, etc.)
  4. Mark as read to clear from your queue

Managing Alert Volume

If you're getting too many alerts:

  • Increase sensitivity thresholds
  • Disable less important alert types
  • Focus on High priority alerts only
  • Switch to daily digest instead of instant

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